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What Are the Shipping Options?
We offer a Standard Shipping option for the delivery of your orders. The choice of the shipping company is determined by our system during the ordering process.
How much is the shipping fee?
The Shipping Fee for Your Order varies depending on your total cart amount.
Shipping Fees
- For orders with a total cart amount below 1100 TL, the shipping fee is 29.99 TL.
- For orders with a total cart amount of 1100 TL or more, shipping is free.
What is the delivery time for orders?
- For deliveries within Istanbul, the estimated delivery time is 1-3 business days after your order has been shipped. For deliveries to other regions, the estimated delivery time is approximately 1 week.
- During periods of high demand, such as intense campaign periods or warehouse improvement projects, the shipping time for orders may extend up to 7 business days due to increased workload in our warehouse.
- Orders placed over the weekend are handed over to the shipping companies on Monday, as they do not operate on weekends.
- Delays in shipping may occur during periods of warehouse maintenance, stocktaking, or high demand due to campaigns.
- Regarding deliveries within Istanbul: For certain remote areas on the outskirts of Istanbul, delivery is made on specific days of the week. These areas include districts like Ağva, Durusu, Şile, Ömerli, Yeşil Vadi, Teke, Polonezköy, parts of Çatalca, some villages in Beykoz, and parts of Arnavutköy.
- Deliveries are not made to the Istanbul Islands or to the districts of Bozcaada and Gökçeada in Çanakkale.
- Shipping is not available to the Turkish Republic of Northern Cyprus (K.K.T.C.).
How is my order delivered?
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Your order will be delivered to you or to the person you designate at the delivery address you provided.
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A single order may be delivered to you in different packages and via different shipping companies. For example, one order may be shipped to you in two or more packages using carriers such as KargomSende, UPS Kargo, PTT Kargo, Bolt Kargo, Horoz Lojistik, Hepsijet, Jetizz Kargo, Kargoist, and Scotty Kargo. The shipping process may start with the product that is packed the quickest, depending on the size or nature of the item.
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The situation where the packages in your order are shipped via different carriers is automatically determined by the system during the order preparation process.
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You can track your orders separately on the My Orders page.